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Technical Support Specialist in Social Media (the Spanish language)

Mexico, Mexico

Full time

Now we are looking for a Technical Support Specialist in Social Media with knowlegde of Spanish, who will be in charge of monitoring Stores reviews and providing replies to our customers.

What you will do:

  • Daily monitoring of the App Store and Play Store reviews;

  • Replying to the reviews ;

  • Understanding and selecting the correct Tags and Filters for negative and positive reviews.;

  • Selecting the right language and country to monitor the reviews.;

  • Closing positive reviews.

What we expect from you:

  • fluent English;

  • fluent Spanish;

  • Understanding of App Store and Play Store review platform Appflow.io or similar platforms;

  • Knowledge of changing technologies and platform changes;

  • Good attention to details.

Working terms:

  • probation period up to 3 months

  • initial training

  • working hours: from 9:00 to 18:00, Saturday and Sunday are days off

Please notice that CVs in English will be considered primarily. We offer you all the conditions for professional and personal growth with a rapidly growing IT-company. Your resume will be considered within 14 calendar days from the date it was received. If your experience meets with the requirements of our company, we will contact you.

If you're interested in this post,
send your resume to career@indriver.com
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